| How do you sell much cheaper than the airline ? |
| We have contracted airfares with various airlines on a volume basis. We sell these tickets to the public at a discounted rate. In this way the departure date could be this week or next month and the price remains the same. |
| What is considered “last minute flight” ? |
| When one travels on very short notice (within approximately 7 days), the airlines usually charge more than 5 times the amount that they would normally charge for the same airline ticket purchased 21 days away. This is where we come in. We have been specializing in this kind of “last minute” airfare since 1991. Contact us to see the surprising difference between our last minute price and the airline’s last minute price. |
| Do you have a license ? |
| Yes. We are licensed travel agents with a Seller of Travel (S.O.T.) license issued by the California Attorney General’s Office . |
| Can I go to my travel agency and buy the same ticket ? |
| No. Different agencies have different prices. We recommend you compare our prices with your agency. |
| How do I get the ticket ? |
| As licensed travel agents, we do most of the work for you. Most of the time we will issue an electronic ticket. As soon as we receive your payment, we will email you an itinerary and give you a confirmation number and a ticket number which you verify later with the airlines directly. In the case of a paper ticket, we will ship it to you via Federal Express and give you a tracking number. |
| Do you have fares for children? |
| Adults and children pay the same fare for domestic tickets. However infants can travel for free on most airlines. One infant per adult and infants must sit on adult’s lap. |
| Can I get frequent flyer miles ? |
| Some tickets allow frequent flyer miles and others do not, depending on the airline and type of ticket. After giving us your travel information, we will be able to determine whether frequent flyer miles would apply. |
| Is the ticket refundable ? |
| Unfortunately, the airlines enforce a no-refund policy beyond our control for domestic flights. In certain international flights, refunds may be allowed. Contact us with your travel information and we will be able to make the determination for you. |
| Can I change the outbound travel date ? |
| Different airlines have different rules concerning this. Please contact us with your travel information and we will be able to make the determination for you. |
| Can I change the return date ? |
| In some cases the return date can be changed for a fee anywhere from $0 to $250 within 30 days of the departure date. This fee is beyond our control and goes directly to the airlines. However, there are certain tickets whose return dates cannot be changed at all. Please contact us for further details. |
| How long is the ticket valid ? |
| Tickets are generally valid for 30 days from the day of departure. However, in certain international flights tickets can be valid for up to 1 year. |
| Can I extend the ticket for more than 30 days ? |
| No. After 30 days from departure date the ticket is invalid. It cannot be extended. If your stay extends beyond 30 days, a 1-way ticket must be purchased to return. |
| Can I get a refund if I do not use the return ticket? |
| No. Unused portions of airline ticket(s) are non-refundable. |
| Can i change the airline on my return travel ? |
| No. The airline must be the same as the originally scheduled airline. |
| Can I request advance seating ? |
| Yes. Please contact us if you are interested. |
| How do I pay ? |
| We accept PayPal, Western Union, Bidpay, money orders, cash, Visa, Mastercard, American Express, Discover, and Diner’s Club cards. |
| If I do not have a credit card what do I do ? |
| Without a credit card, you may send payment through Western Union, PayPal, or mail a money order. Of these methods, Western Union is the quickest. |
| After the reservation is made how long I can hold the reservation ? |
| We advise you to make the purchase as soon as you are sure you will be traveling. However, if you are uncertain then we can hold the reservation until 5 pm the same day (Pacific Standard Time) . |
| Do I get a receipt ? |
| Yes. We will mail you a receipt and email you an itinerary and confirmation number. In the case of PayPal, your PayPal records will serve as your receipt. |
| How do I know the amount charged ? |
| This not only applies to us, but to any online merchant: We advise you to call your bank at the end of any online transaction (or transaction over the telephone) and verify if the agreed amount is charged . |
| What are your hours ? |
| We are open Monday to Friday, 8 am to 6 pm (Pacific Standard Time) with the exception of public holidays. |
